Ardene is a Canadian apparel retailer with more than 400 shops in Canada, and is now expanding into Europe. The retailer has started up in Spain as the first country where they have established outlets and also their European headquarters. In the second half of 2010 they opened 12 stores and during the next 5 years they are planning to grow this to 200 stores in Spain and Portugal. ADT Spain has installed EAS anti-theft systems in all the stores using the Ultra-Exit systems, Ultra-Tags and detachers, and will soon be commencing with a source tagging programme using the VST for their garments.

Within the first store in the Xanadú shopping centre in Madrid ADT has installed a video system using the Intellex which is currently being tested and is likely to result in a wider rollout of video systems across the other stores. This is being supported with intruder detection systems for all stores that have an exit to the street. Ardene selected ADT because they wanted to work with a global supplier of retail security solutions that can support them in all their stores worldwide. They are a fast growing retailer and needed to partner with a company that can meet their requirements for EAS, source tagging video, intruder detection, etc., and recognized our reputation as a global security provider.

Well done to : Miguel Ángel Herrero, Account Manager Retail for winning this new customer.

With 72 production facilities in 19 countries producing more than 150 million tyres and revenues in excess of € 14.8 billion, Michelin is a global leading tyre manufacturer. ADT Sapin has renewed and extended the video solution at the company’s Valladolid Plant to meet their needs and to expand the operation. On initial inspection of the site it was found that many of the cameras were obsolete, in fact some had been installed by ADT in 1997, and whilst they had been maintained well, the cameras were at the end of their life cycle and no longer met the requirements of the expanding plant. Therefore it required a renewal of the CCTV security system, which included 11 Ultra Domes, 15 fixed cameras with outdoor housing and a range of anti-vandal minim-domes.

The cameras are managed by an Intellex digital video management system (DVMS) which is also being maintained by ADT. ADT is also working on other Michelin location including the Aranda Plant where we have expanded the video solution with extra mini domes and an Intellex DVMS, and now are also working to secure the Lasarte Plant in Guipúzcoa situated in the autonomous Basque Country, with a video and perimeter protection required as the site is being redesigned. The customer selected ADT because they were very pleased with the service that ADT has provided since the fist installation in 1997, as a result of the strong working relationship between our engineer and Michelin’s procurement and security departments and of course by ensuring the solution was the best for their needs.

 Well done to the technical team who helped to make this a successful project : Roberto Antón (Technical Supervisor Central region) and Chechu Rebollo,Tecnician, who were also praised by Michelin’s security department.

The franchise organization of HEMA, is the first in Europe to use the NaviStor® module by ADT Sensormatic Analytics®. This platform identi¬fies conspicuous transactions based on benchmarking and trending. The solution has been operational in the United States for over ten years, but this is the first win in Europe. The first test in a few HEMA-franchise stores was successfully completed, which led to the wider rollout. The principle of this Store Performance Solution is based on a statistical analysis of all POS data. The basis of Sensormatic Analytics is the ability to analyze large amounts of data and concisely display it as easily useable intelligence. By using Key Performance Indicators (KPIs) a retailer can for example sort, filter and order data and keep the scores .

In this way the software package makes it possible for ADT customers to quickly and simply identify critical areas of their operation that are in need of attention and improvement. The NaviStor® module also provides ADT customers with reports on exceptions that occur at the checkout. The system indicates, among others, positive as well as negative POS activities that require action, and it analyzes checkout personnel that might need training. The system is able to e-mail reports on exceptions to the right people. The NaviStor® also provides retailers with graphic information on shop trends per department and checkout employee. Through the NaviStor® integrated data mining software package it is possible to quickly analyse data, isolate trends, and rapidly and accurately implement any operational measures. HEMA now has much more insight in how to operate more efficiently. They can now instruct their employees according to their behavior and increase their individual productivity.

Well done to : Bert Jan van ‘t Zelfde, Manager Strategic Accounts Retail and the local Dutch NaviStor® team It is a great management tool with a short ROI

Proctor & Gamble (P&G) selected ADT to implement a new set of global security standards for its access control and video surveillance platforms. P&G is a US Fortune 500 multinational corporation headquartered in Cincinnati, Ohio that manufactures a wide range of consumer goods. The company has one of the strongest portfolios of trusted consumer brands with 127,000 employees working in about 80 countries. Over the past three years, ADT has grown its revenue from P&G to over $4 million with significant growth coming from outside the US.

Jeff Wagner, ADT’s National Account Manager in the US, has maintained a 13-year relationship with key P&G executives and recently extended the master service agreement to facilitate business opportunities around the world. During 2010, ADT has secured agreements with P&G facilities in Pakistan, Italy, Chile, Argentina, Thailand, India, Mexico, South Africa and Russia. The P&G security standards focus on key Tyco Security Product offerings. Software House’s One Key Physical Access Control will deliver visual identification via a standard badge system. The video management system from American Dynamics is fully compatible with Software House. The ADT team has developed a detailed security playbook including work plans based on P&G’s corporate security standards. These documents have allowed ADT to strengthen and expand global business opportunities with P&G. The ADT global team continues to drive these standards through our internal worldwide channels to ensure that ADT is the single security provider for P&G operations.

With over 650 P&G global sites, ADT is well-positioned for 2011 and looks forward to expanding new domestic and international opportunities. Key contributors to this account include Robbie Purnell, ADT Integrated System Sales and Jeff Wagner, US National Account Manager. For more information contact Mike Schuette, International Sales Manager, at mschuette@adt.com.

ADT will provide leading toymaker Mattel with a comprehensive video surveillance security solution to protect its distribution center in northern Mexico. Mattel, Inc. is the worldwide leader in the design, manufacture and marketing of toys and family products, including best-selling brands Barbie®, Hot Wheels®, Matchbox®, American Girl®, Radica® and Fisher-Price® brands. ADT Mexico will install an indoor and outdoor video surveillance system designed to provide extensive coverage of the perimeter fence line and keep a watchful eye on other key positions from the roof of the facility. This is a heavily used distribution center for all of Mexico. Special planning went into the security design to allow for railroad access and the protection of the multiple roll-up doors.

The contracted security system includes a combination of American Dynamics equipment: 15 indoor/outdoor fixed and Pan Tilt Zoom cameras and a 16-channel Intellex Digital Video Management System. The system will provide the customer with extensive perimeter video protection and many months worth of recorded video. ADT was awarded this contract due its existing relationship with Mattel in the US. A new Vice President of Global Security joined Mattel, who previously worked for Honda, one of ADT’s US-based customers. Mattel now wants to deploy ADT solutions globally. The installation in Mexico will serve as the catalyst to expand ADT’s footprint with Mattel to other global locations. Mattel provided ADT with a strict budget that could not exceed the given amount. This was particularly challenging as the first design was considerably higher than the budgeted amount. ADT is positioned to be the sole global provider for Mattel. The video surveillance solution will both help protect Mattel’s employees, visitors and the distribution center. Key contacts and contributors to this win include Daryl Haga and Chadwick Smith from the US-based Center of Excellence, Gordon Lang, International Sales Manager, Patricio Gonzalez, Regional Global Account Manager and Brian Walker, National Account Manager, Western Region. For more information, contact Jesus Escarmilla, Sales Executive Mexico, at jescamilla@tycoint.com.

ADT won a large contract to upgrade Scotiabank’s alarm and video systems in Canada. As one of North America's premier financial institutions, and Canada's most international bank, Scotiabank offers personal, commercial, corporate and investment banking, with over 2,000 branches operating in 50 countries around the world. ADT will monitor and service over 700 alarm systems, with an additional 430 systems to be replaced over the next two years. ADT will start by replacing 271 existing, obsolete Honeywell Branch Alarm systems with DMP systems, once testing of the DMP panel on Scotiabank’s network is completed. ADT was able to win this project following many years of account development, highlighting the forthcoming obsolescence of Scotiabank’s existing alarm network and providing improved IP solutions with flexible terms. This approach allows Scotiabank to budget over a period of several years. For more information, contact Lou Shirley, National Accounts Canada, at lshirley@adt.ca.

ADT was chosen as the security integrator for PinnacleHealth’s adoption of an IP-based video and access control system. Non-profit PinnacleHealth is the leading hospital and healthcare system in Central Pennsylvania, offering services from prenatal to geriatrics for over 130 years. In order to maintain the diverse security needs of emergency departments, nurseries, pharmacies, patient care areas, hospital grounds and parking facilities, hospitals require cohesive, multi-layered solutions that use the latest innovations in electronic security technology. Currently, Pinnacle’s system transmits video from Honeywell and Bosch analog cameras. Those streams are transmitted over Pinnacle’s network to 17 dedicated camera servers spread between the three hospitals and the outpatient site.

The cameras are monitored and managed through a Honeywell Digital Video Manager and recorded onto servers. All video is recorded continuously. From the control room of Harrisburg Hospital, a security officer continuously monitors cameras overlooking entries to the lobby and emergency department. Other cameras throughout the campus can be viewed as required by events. The three other PinnacleHealth facilities maintain their own video servers as recorders to maximize efficiencies on the organization’s wide area network. Video can be retrieved and reviewed in the main security control room as necessary. Security officers also monitor access control alarms, panic buttons and an infant protection system. Since the video moves over the hospital’s network, PinnacleHealth’s IT department has been fully involved from the beginning of the switch to an IP-based system.

ADT has provided personnel to be on the hospital campus as Pinnacle requires. The Pinnacle and ADT IP teams worked closely to get the system installed and have continued to do so to keep it operating at peak performance. The security system includes more than 600 card readers and a host of other innovative systems designed to meet the special needs of a large and growing healthcare organization. PinnacleHealth officials are always open to new uses of their wireless access capabilities. For example, government regulations require the hospital to keep track of the contents and access to 35 mobile anesthesia carts. ADT placed wireless access control readers on each cart. ADT was selected as the main security provider due to the breadth of solutions offered and has become a true partner with PinnacleHealth, furthering ADT’s vertical market expansion into the healthcare sector. For more information, contact Shane Meenan, ADT Advanced Integration at smeenan@adt.com.