The research revealed that almost three quarters (74%) of the participants felt identity theft and fraud was the biggest security challenge facing the sector. They also believed the most significant technology developments in recent years to help improve safety and security have been electronic systems to prevent identity theft and fraud and the increased use of closed circuit television (CCTV).

Two thirds (66%) of the delegates thought the most significant factor shaping security strategy was more sophisticated types of criminal behaviour. Opinion was divided, however, on what would best help enhance security in the future. The introduction of personal identification cards in some countries, further advances in online banking security and tougher sentences for criminals were the most favoured options. More sharing of information between the various organisations was also identified as important.

View the full results of the Delegate Survey here.